PRIVACY POLICY

House of Besa – Data Protection Policy (in line with Swiss FADP & GDPR)

1. Introduction

This Privacy Policy explains how House of Besa collects, uses, stores, and protects personal data of:

  • Property Owners

  • Tenants and Guests

  • Service Providers and Partners

We are committed to protecting your data in compliance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.

2. Data We Collect

We may collect the following personal data:

  • Full name, address, email, phone number

  • Bank/payment details

  • Property-related documentation

  • Guest booking data (names, dates, contact details)

  • Service provider invoices or agreements

  • IP address or usage data if using our online tools

3. How We Use Your Data

We process your data to:

  • Manage properties and rentals

  • Communicate with guests or owners

  • Provide accounting and reporting

  • Handle payments and invoices

  • Comply with legal obligations (e.g. tax reporting, city registration)

4. Sharing Data

We do not sell your data. We may share it with:

  • Municipal authorities for tourist or tax compliance

  • Booking platforms (Airbnb, Booking.com)

  • Our subcontractors (cleaners, maintenance staff, etc.)

  • Legal or regulatory authorities as required

5. Data Security

We implement appropriate security measures (encryption, access control, backups) to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

Under FADP and GDPR, you have the right to:

  • Access and correct your data

  • Request deletion or restriction of your data

  • Object to processing (in certain cases)

  • File a complaint with a supervisory authority

To exercise your rights, contact us at [email].

7. Data Retention

We retain data only for as long as necessary to fulfill contractual, legal, or tax obligations, typically:

  • 10 years for financial/tax records

  • 2 years for guest or partner communication logs

  • Until the contract ends for service-related documents

8. International Data Transfers

We store data on secure servers in Switzerland or the EU. If data is transferred outside of these areas, we ensure adequate protection under standard contractual clauses.

9. Updates

We may update this policy. The latest version will always be available on our website or by request.

Questions?
Email us: contact@houseofbesa.com
Effective Date: July 2025